YourMechanic Support Email

YourMechanic was founded in 2012 and is the first nationwide provider of mobile mechanics to car owners. Headquartered in Mountain View, California, YourMechanic is funded by SoftBank Capital, Andreessen Horowitz, Y Combinator, Ashton Kutcher, Data Point Capital, and others. We are on a mission to build the most convenient and trusted car repair service. Total trust comes from total transparency. Our mission is to leverage technology to service any vehicle, any place, any time. We’ve built the mobility platform of the future, enabling us to service vehicles at the point of need, increase asset yield, and lower total cost. Our mobile model and cloud-based platform replace shops’ physical infrastructure – allowing us to charge fleet owners less, pay more than shops, and attract top-tier mechanics and ASE-certified technicians. Above all, we value our customers’ happiness and satisfaction, whether we’re changing the brakes on a family’s minivan or enabling a commercial fleet of 3,000 to increase utilization. The company has earned recognition from top organizations and has won TechCrunch Disrupt SF (2012), Women in Auto Care's Best Business-to-Consumer Website (2016), and Automobility LA’s Top Ten Automotive Startup (2016). YourMechanic holds an A+ rating from the Better Business Bureau and maintains an average Yelp rating of 4.8 stars. In 2017, YourMechanic released a full suite of business-to-business products that offer innovative solutions to business partners at every point in the aftermarket car care lifecycle.