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Overview

How can we best serve our members and the community? UPMC Health Plan responds to that question by providing Quality, Choice, Access, Service, and Value. As the second-largest health insurer in western Pa., we serve nearly half a million members and offer a full range of commercial group health insurance and government programs, including Medicare, Medicaid, CHIP, and SNP. Our local provider network totals over 100 hospitals and 11,500 physicians. We continuously analyze and improve our products and services based on our customers’ needs and the most up-to-date research, bringing to the marketplace innovative offerings. We offer health insurance plans for individuals and families and also for businesses large and small. Every plan comes with access to top-ranked care, award-winning customer service, and proven wellness programs. We maintain an “Excellent” rating from NCQA for our commercial HMO, POS, and PPO, Medicaid HMO, and Medicare HMO and PPO products. In addition to insurance products, we offer strategic solutions that integrate all aspects of an organization’s health and productivity, including health and wellness, disease management, absence management, workers’ compensation, and employee assistance programs.
Industry Insurance
Headquarters Pittsburgh, Pennsylvania
Company size 1,001-5,000 employees
Website http://www.upmchealthplan.com
Specialties

 Customer Service Number [Upmc Health Plan]:

Customer Service number +1 855 489 3494
Customer Service number
(Health Care Concierge team)
+1 800 286 4242
Customer Service number +1 800 606 8648
Customer Service number
(Member Services)
+1 877 648 9640
Customer Service number
(Current Members)
+1 844 220 4785
Customer Service number
(Dental Member Services)
+1 888 257 0474
Customer Service number
(For Producers)
+1 855 862 6515
Customer Service number +1 866 778 6073
Customer Service number +1 866 400 5077
Customer Service number +1 888 424 2972
Customer Service number
(CHIP coverage)
+1 800 978 8762
Customer Service number +1 866 405 8762
Customer Service number
(Interactive Voice Response)
+1 866 406 8762
Customer Service number
(Envolve Member Services)
+1 866 458 2138
Customer Service number
(Medical Assistance)
+1 866 918 1595
Customer Service number
((Special Needs Unit)
+1 866 463 1462
Customer Service number
(Electronic Data Interchange Questions)
+1 888 876 2756
Customer Service number
(UPMC Dental Advantage)
+1 877 648 9609
Customer Service number
(UPMC Vision Advantage)
+1 877 648 9621
Customer Service number
(Pharmacy Department)
+1 800 396 4139
Customer Service number
(Medicare (UPMC for Life))
+1 877 539 3080
Customer Service number
(Childrens Health Insurance Program (UPMC for Kids))
+1 800 650 8762
Customer Service number
(Pre-D requests)
+1 412 454 2057
Customer Service number
(Utilization Management Information)
+1 412 454 2070
Customer Service number
(Ancillary)
+1 412 454 5255
Customer Service number
(Behavioral Health)
+1 888 249 5646
Customer Service number
(UPMC Community HealthChoices Provider Services)
+1 844 860 9303
[Sales] contact number
(Group and Individual Sales)
+1 877 563 0292
[Jobs/career] contact number
(Prospective Clients)
+1 888 383 8762
[Jobs/career] contact number
(Current Clients)
+1 800 937 0745
[Sales] contact number
(Erie)
+1 814 833 6633
[Sales] contact number
(Johnstown)
+1 814 262 8441
[Jobs/career] contact number
(Employer Group Services)
+1 888 499 6922
[Technical Support] contact number
(Web Support)
+1 800 937 0438

 Support Email(s) [Upmc Health Plan]:

[Technical Support] contact email
[Legal] contact email
[Sales/ Reservations] contact email

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