Tacoma Public Utilities Customer Service Number

A publicly owned utility since 1893, we operate three divisions – Tacoma Power, Tacoma Water, and Tacoma Rail and serve over 166,000 customers in the cities of Tacoma, University Place, Fircrest, portions of Fife, Lakewood, Joint Base Lewis-McChord, Federal Way, and areas of Pierce County as far south as Roy. As the largest department in the Tacoma city government, our oversight is provided by a Public Utility Board, which is made up of members appointed by Tacoma's City Council. We operate using revenues from the sale of utility services, not from taxes. Our mission is to provide services that are vital to our quality of life.