Packaging Corporation of America Customer Service Number

PCA is the third-largest producer of containerboard in the United States and the third-largest producer of uncoated freesheet in North America, based on production capacity. We have approximately 15,200 employees, with operations primarily in the United States. We were named one of Forbes World's Best Employers in 2021! PCA’s Packaging segment includes six containerboard mills and 93 converting operations. In 2020, PCA produced about 4.3 million tons of containerboard and shipped about 62.8 billion square feet (BSF) of corrugated products. PCA’s Paper segment operates under the trade name Boise Paper, a Division of Packaging Corporation of America. We manufacture and sell white papers, including both commodity and specialty papers, at two white paper mills located in the United States. PCA’s net sales for 2020 were $6.7 billion. The company’s corporate headquarters are located in Lake Forest, Illinois. PCA combines great products with a creative and knowledgeable total-service team to provide ideas and solutions for any packaging need: "When you choose Packaging Corporation of America, you work with people who do the right things for each other and for our customers. We believe in utilizing the power of strong collaborative relationships, bound by the trust we have earned, to deliver innovative packaging solutions and an outstanding service experience."​