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Overview

AusNet's purpose is to connect communities with energy and accelerate a sustainable future. We are Victoria's largest energy delivery service, currently we own over $11 billion of electricity and gas networks and connection assets. These assets deliver energy to more than 1.5 million customers across Victoria. Our Mondo business is engineering a sustainable future for Australia as a key provider in building, operating, mapping and maintaining infrastructure for the utility, transport and government sectors. Our communities’ energy needs are changing and we’re changing to meet them. So when you work for us, you’re shaping the energy future of Australian communities.
Industry Utilities
Headquarters Southbank, VIC
Company size 1,001-5,000 employees
Website http://www.ausnetservices.com.au
Specialties

 Customer Service Number [AusNet Services]:

Customer Service number
(National Relay Service)
+61 130 036 0795
[Emergency/ Hotline] contact number
(Electricity)
+6 113 1799
[Emergency/ Hotline] contact number
(Gas)
+6 113 6707
[General Info] contact number
(Interpreter)
+6 113 1450
[Claims] contact number
(Energy and Water Ombudsman (Victoria))
+61 180 050 0509
[Claims] contact number
(Energy and Water Ombudsman (Victoria))
+61 180 050 0529
[Emergency/ Hotline] contact number
(State Emergency Services)
+6 113 2500
[Emergency/ Hotline] contact number
(Energy Safe Victoria)
+61 180 006 9588
[General Info] contact number
(Electricity Planned Interruptions)
+61 130 036 2026
[Investors/ Franchasing] contact number
(Within Australia)
+61 130 085 0505
[Investors/ Franchasing] contact number
(Outside of Australia)
+6 139 415 4000
[Investors/ Franchasing] contact number
(Facsimile)
+6 139 473 2500
[Media] contact number +6 139 483 0989
[Media] contact number
(Opt-out Texting STOP)
+6 140 970 9091

 Support Email(s) [AusNet Services]:

[Customer Service] email
[Customer Service] email
[General Info] contact email
(Electricity Metering)
[Investors/ Franchising] contact email
[Investors/ Franchising] contact email
(Web Queries Computershare)
[Legal] contact email
(Privacy Inquiries)

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